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ZOHO CRM
Customer Relationship Management (CRM) is an approach that helps businesses improve existing customer relationships and acquire new customers faster. Here's a complete CRM overview for you to get started easily and understand the benefits it can bring to your business.
Features of Zoho CRM
- Getting answers to the most basic questions: Ask yourself if you can get quick answers to the most basic questions like these - What's my number of customers and how many did we win/lose in the previous quarter? What was my revenue last month? Who closed the most deals?
- Checking the entry of incorrect data: Bad decisions come from bad data. Failure to check the accuracy of data entering your system is a real cause of concern. Once you have a validation scheme with automated data entry, the inflow of incorrect information can be prevented before it causes you any trouble.
- Connecting with customers and prospects: Customers can come from a variety of mediums—websites, social media, phone calls, etc.— and only a multi-channel communication system can bring them closer to your business and lets you cover all customer touch-points that are relevant to your selling process.
- Personalizing marketing efforts: Your marketing endeavours can simply go down the drain if your methods are not attracting prospects to try out your service. Tasks like sending out promotions, newsletters, etc. can be personalized to ensure that it connects with every customer on a personal level.
- Bringing teams together: When every team is an island of their own, it becomes a massive bottleneck for any organization to grow. Real-time customer information cannot be shared across teams which in turn affects the way you serve your customer needs.
Why Choose Zoho CRM?
- Simple, straightforward user interface with a minimal learning curve
- Flexible, month-to-month contracts supported by transparent pricing plans
- Deployment, consultation, onboarding, and training programs to help you get started smoothly
- Migration wizard to easily import data from spreadsheets or other CRM systems
- Fully extensive developer platform that facilitates tighter integration of CRM with external systems and applications
CRM Professional
- Everything in STANDARD +
- Sales
- Signals
- Blueprint
- Web-to-Case Forms
- Validation Rules
- Inventory Management
Note: Rehmie collect 10.5% comission on this product