Zoho Desk Professional Edition

This product is digitally delivered directly to consumers through Electronic Software Delivery (ESD). The product sign up link will be sent to your email within hours. Account activated upon signup.

Key features of ESD
100% genuine Account activation or your money back
24/7 availability of the product
Secure and seamless delivery in a few hours, usually within 48 business hours
Product is ready for use immediately after signup
All benefits of a Box product
Save the cost and time of waiting . Cloud software at your doorstep.

ZOHO DESK

Zoho Desk is a support desk platform that helps businesses deliver top quality customer support to their clients with tools that increase agent productivity and analytics and reports that enable managers to find key issues in agent performances so that they can improve their service as well make intelligent business decisions. Customers can also benefit from Zoho Desk as the software allows them to find timely and relevant support without having to go too far.

With Zoho Desk, companies provide their support teams with the best tools, multiple support channels, and task automation so that they can deliver quick and responsive support to their clients. This help desk platform gathers together employees from other departments and empower them to give their customers a very unified customer service experience.

Zoho Desk Benefits

• Zoho Desk provides businesses with a plethora of support options and channels that enable them to deliver high quality and timely customer service to their clients. This allows them to build stronger relationships with their customers, resulting in better business and bigger revenues.
• With the Zoho Desk integrated help center approach, businesses can offer multiple support channels that suit their way of work as well as meet the preferences of their clients. Companies can choose to address customer issues and queries via a fully functional ticketing system or deliver support in real time via its call center functionality.
• Zoho Desk also has that social support integration that allows clients to submit support requests, ask questions, and even call for help via popular social media channels Facebook and Twitter. Support agents don’t have to exit the system to address calls and posts – they can easily respond from the same interface.
• For customers, searching for answers and reaching out to other clients and experts doesn’t need to be difficult. With Zoho Desk, companies can create knowledge bases that contain all the answers to commonly asked questions and issues related to their products and services. Forums encourage consumers to converge and help one another by providing solutions and ideas based on first-hand experiences.

Zoho Desk Features

• Ticketing System
• Call Center Software
• Social Support Software
• Agent Productivity
• Knowledge Base and Forums
• Company-wide Collaboration
• Reporting and Insights
• Help Desk Essentials

Zoho Desk Professional

• All Standard features plus:
• Multi-department Ticketing
• Team Management
• Telephony
• Automatic Time Tracking
• Blueprint – Basic Process Management
• Round Robin Ticket Assignment
• Agent Collision
• Tasks, Events & Call Activities
• Ticket Templates
• Private Marketplace Extensions
• SLA Dashboards
• Ticket Sharing
• Mobile SDK
• 24×5 Chat Support
• Add-On

Note: Rehmie collect 10.5% comission on this product